Official Forum

They reply me and ask for the .FIT file, i just sent them the file!

I’m still waiting for a reply on my support request. Last thing i want, is have to return It to my LBS. Has i’m a brand beliver, i bought everything from Elite, the mat, sweat protector, 2 towel and Sterzo smart. Don’t want to return all of this...

Under reply, there is a tab attachments, from there chose your img file, when upload there is an option to place it inline

This morning i did install the Elite My etraining app on my Windows pc. Connect everything with ant+ FC-E. Did a power training and send the .csv file to Elite support. Won't accept this explanation... Will return the unit to my LBS!!! Here is the result

I bought it two week-end ago. First WO academy #1 watts are going from 85 to 125 back to 70 with the same cadence. Try it again this morning, same problème. Did make the upgrade put of the box with Upgrado...

Same problem here in Zwift.