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Thanks to @hadimhosein! Cleaning E-Motor threaded shaft with isopropanol and putting new grease fixed the issue with my DiretoXR. Now I had 3 sessions with ERG-mode running perfect. Sad but true, no reply from my Elite-Support contact even when they asked for my buying receipt from local dealer sinc...

Thanks for also sharing similar issues. I also contacted Elite-Support: 1. all my apps are up to date and also Firmware of trainer. 2. as I had 2 values offset I found Elite-Instruction on tensioning the belt again to requested +/- 1. Sad but true, this is not mentioned in my official manual/instruc...

value of 2

written is 6523 and calibration with myTrainerApp on iPhone results in 6521.

sorry that I forgot to put FW and App versions in the comment. Same issue also with my Zwift App on my iPhone. And I am only connected to Apple TV - I don't use additional connection to campanion app. (may this improve this ERG-mode issue?) all Zwift apps with version 1.33.3 on both devices (AppleTV...

Hello, since a few weeks I have permanent issues with ERG-Mode on Zwift. I am using an Apple TV (4th generation) for connection. Apple TV, Zwift-App and Direto XR firmware are all up to date - no updates available, even when actively searching for updates. Anyone else forcing issues? Any idea whethe...

Today I performed the new update to 1.11.2 (158) —> now the app starts the normal way (Yeah )

I also did a Powermeter calibration just for testing the app and it worked.

thanks a lot to the support team for the fast solution and contact via E-Mail

which wheel extent did you set? As suggested in the manual --> wheel_extent(2150 for 28-622) / 12.1 = value_to_set (178) I never reach the speed... only about 3-4 kph (km/h) So i typed like the default value 2150 and here it goes. Referred to my chosen gear it fits. I also have an Direto XR - quite ...

Hi on my Mac with macOS Big Sur 11.0.1 I have the same problem. With the link in the comment above I was able to start the desktop app (that's good). --> hold "ctrl" & "open" the app. BUT after adding a Trainer the app closes. Even after uninstalling and ne install the same ...

Hi on my Mac with macOS Big Sur 11.0.1 I have the same problem. With the link in the comment above I was able to start the desktop app (that's good). --> hold "ctrl" & "open" the app. BUT after adding a Trainer the app closes. Even after uninstalling and ne install the same p...