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Having tested it now for a couple of weeks it all seems much better in both My e-training app and Zwift. The noise is practically gone - there is some but its no longer a problem or significant. The adjustment procedure provided by support suggested moving the magnets away from the rotor one turn on...

Hi

FYI I have noticed that when I calibrate my Nero on My e training it says I need to reach a target speed of 37 mph but it tells me to stop pedalling at around 24 mph (37 kph). I guess its just an issue with the units conversion not happening but thought I should mention it.

Paul

Quick update: I had a fast response from support (less than 24h) and some instructions to adjust the magnets on the load roller. I've done that and it has significantly reduced the noise which is no longer intrusive. Now I've seen how it works I think the noise was coming from the stepper motor and ...

Hi Thanks for the suggestions. I checked the firmware, upgraded it from 179 to 192 and performed a calibration as advised. I still have some noise which is worse in erg / power mode so have sent an email to info@elite-it.com with a video clip. I find the power level now is closer between the two mod...

Hi I purchased a Nero last year and have been using it on Zwift for about 6 months now however I think there are two issues possibly related. I have noticed there is a clacking noise from the controller as the gradient changes. This noise has been getting louder recently and it sounds like something...