Search found 2 matches

by bschork
Wed May 08, 2024 8:30 am
Forum: myRealVideo
Topic: Upload stuck since a week
Replies: 4
Views: 6494

Re: Upload stuck since a week

Hi, thanks and yes. I've restarted both app and mobile several times. "Cancel" is not available, only the trash can is showing. I can click on the video, which will play the video, or I can refresh the page, which will show the turning sign for upload. I will contact support. Best regards,...
by bschork
Tue May 07, 2024 8:51 am
Forum: myRealVideo
Topic: Upload stuck since a week
Replies: 4
Views: 6494

Upload stuck since a week

Hi there, I've recorded a video for myRealVideo-Upload, but the upload is stuck since a week. The id is 242766518. It is stuck at 2,85GB, which is the actual file size, when I check the video in the explorer. But the app calculates 3,38GB to be uploaded. Anything I can do? The only action available ...

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