Official Forum

Support confirmed that the power sensor is at fault. This was after running My-eTrainging diagnostics and calibrating the trainer with the my-Etraining app. The symptoms persisted. The power sensor needs to be replaced AND calibrated by a technician using some wizardly procedure that has not been di...

Update#1 Elite recommended replacement of the electronic circuit board. Now the symptoms are changed. Power is reported incorrectly as 1944watts. Cadence is erratic and sometimes hangs on a high value for 5-10 seconds even when not pedaling. Speed is reported correctly. Trainer was able to calibrate...

I have tried multiple applications on 3 different devices to isolate the issue. I have used e-Training by Elite, IndieVelo, MyWhoosh, Garmin watch Forerunner 945, Windows 11 PC w/2022 Ryzen CPU, and Android 13 tablet. All have the same issue. I can increase the trainer resistance through the applica...