Qubo digital cadence/speed issue

[wyatt.ad]

Developed an issue where cadence/speed is showing max figure even when I am nowhere near those figures. Cadence showing 199, even at slow pedal speeds, and as a consequence the unit cannot alter power as it does not compute at that high cadence. Any ideas? Can you reset/program cadence/speed sensors

[Elite Admin S]

Hi

Cadence is calculated on speed, so the problem must be on the speed sensor (or wrong configuration).
First of all do again the complete configuration to be sure to have properly set your trainer in the app.
If the problem persists, please contact the support:
https://support.elite-it.com/en/ticket

Regards