ZUMO Trainer Failure

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iantaylor1062
Posts: 1
Joined: Sun Feb 20, 2022 4:42 pm

ZUMO Trainer Failure

Postby iantaylor1062 » Sun Feb 20, 2022 4:47 pm

I purchased a Zumo Trainer in October 2021 from Decathlon, currently it has been ridden less than 30 hours. Already the drive belt has failed. Having checked this is a common problem. This is a terrible level of service. I would like to know how you are going to rectify this.
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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: ZUMO Trainer Failure

Postby Elite Admin S » Mon Feb 21, 2022 8:58 am

Hi

It's not a common problem honestly. We had few cases of broken belts with Zumo.
Please contact the customer care:
https://support.elite-it.com/en/ticket
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