Official Forum

When trying to start Real software or select connect to server, the indication "Unable to download connection info. Please try again later" is shown. Been this way for a few days already

I have the same problem. Also, my heart rate monitor doesn't connect either. ELITE, how about a response!

I have the same problem

I'm having the same issues.

I am having the same problem. I have the Real Tour wired so I must use the PC to run it. I would like to get more videos downloaded if anyone knows how I could do that and run them on the PC.

llewellyn.best wrote:When trying to start Real software or select connect to server, the indication "Unable to download connection info. Please try again later" is shown. Been this way for a few days already

Same here, was able to connect in August 30 I think, since that is the last video I downloaded.

I have the same problem. I have not been able to use my Drivo trainer during the last weeks because everytime I start the Real application I get the same message telling that it has not been possible to connect to the server, and suggesting to try later. I'have checked my firewall ( also disabled it ), reinstalled the application, and checked other things but the problem persists.

Has anybody with the same problem, been able to find a solution ? I have searched on that forum and found many people with the same issue, but I'haven't found any post with a solution. I bought that trainer to use it with the real-videos and, as connection fails, now I can not use videos on it.

Thanks in advance

Have the same issue as well. Can't connect, can't download, can't race...