My e-training desktop and Strava - connection failure

[AlexNL]

Dear team,

I really enjoy the software and find it especially nice to be able to reuse some of my previous recorded on video rides, especially when the weather outside is just horrible...
One small issue that I can't seem to be able to solve is the connection to STRAVA.
Here are the steps that I have taken so far:
1. Installed my e-training on PC
2. Set up trainer (DIreto), HR - all good
3. Set up connection to TrainingPeaks - no issues at all
4. Set up connection to Strava:
- asks for credentials on the Strava web page, supplied
- accepts them
- goes back to my e-training and there is a pop-up message "CONNECTION FAILED"
- the toggle stays grey (not enabled, unlike the TrainingPeaks one)

Did the same on my iMac - absolutely the same outcome.
Checked in the Strava web site - in my "apps" there is MyETraining and it has access (as there is only one option there saying "Revoke access")

What am I missing?

Best regards, Alex

[antonimat]

Buenas, a mí me pasa exactamente lo mismo. Subía correctamente a Strava y desde que actualizé hace un par de días me es imposible hacerlo desde el ordenador. Sin embargo, desde la aplicación móvil no tengo problemas pero una vez guardada en el ordenador tarda casi un día en aparecer en la apliación móvil.....
Alguna solución..??

[Elite Admin S]

Did you try with the latest version of the software?
If you still have the same issue, contact us at [email protected]

Regards

[Donald99]

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[jensy]

Buenas, a mí me pasa exactamente lo mismo. Subía correctamente a Strava y desde que actualizé hace un par de días me es imposible hacerlo desde el ordenador. Sin embargo, desde la filezilla uc browser rufus aplicación móvil no tengo problemas pero una vez guardada en el ordenador tarda casi un día en aparecer en la apliación móvil.....
Alguna solución..??

I really enjoy the software and find it especially nice to be able to reuse some of my previous recorded on video rides, especially when the weather outside is just horrible...
One small issue that I can't seem to be able to solve is the connection to STRAVA.
Here are the steps that I have taken so far:
1. Installed my e-training on PC
2. Set up trainer (DIreto), HR - all good
3. Set up connection to TrainingPeaks - no issues at all
4. Set up connection to Strava:
- asks for credentials on the Strava web page, supplied