Page 1 of 1

Realaxiom compatibility with My e-training?

Posted: Wed Dec 08, 2021 7:38 pm
by elite370
According to Elite Knowledge Base, the REAL software is discontinued. (https://elitesrl.zendesk.com/hc/en-us/a ... L-Software)

I have installed the myEtraining software (version 1.16.2). But I'm not able to connect my Realaxiom ANT+ trainer (S/N:00289) to the software.

Is that software supposed to work with all old trainers? Is there support available?

Re: Realaxiom compatibility with My e-training?

Posted: Fri Dec 10, 2021 11:59 am
by Elite Admin S
Hi

I confirm you that old trainers are supported.
Please contact the support:
https://support.elite-it.com/en/ticket

Regards

Re: Realaxiom compatibility with My e-training?

Posted: Tue Dec 14, 2021 10:27 pm
by elite370
Thank you - I opened a ticket.