Official Forum

Posted: **Sun Feb 12, 2023 7:49 pm**

Good evening
I have done the ftp test and the ftp value is correctly set in the configuration.
Unfortunately, when I now do a training and then open the completed training in the history, the ftp statistics is not shown, as you can see in the screenshot.
In the data summary section, the ftp correctly displayed (see other screenshot).
I run e-training 3.19.2 on an iPad.

What can I do to fix this?

Thanks,
Sebastian

: Screenshot showing the missing ftp statistics; 2A6894D6-BFF4-4F99-A519-B167702530E4.png (239.92 KiB) Viewed 12497 times

: Ftp correctly displayed in the data summary section; 5993A40C-42A2-4AAC-BC4A-021ED5013226.png (131.54 KiB) Viewed 12497 times

Posted: **Mon Feb 13, 2023 8:25 am**

Hi

If you use a different device, does the graph appear?
If it is so, uninstall the software and install it again.
If the graph doesn't appear also on the other device, contact the support:
https://support.elite-it.com/en/ticket

Regards

Posted: **Fri Mar 03, 2023 9:32 am**

Hi
Just tried it with another device (iPhone), same issue, will raise a ticket as suggested.
Regards,
Sebastian

Posted: **Tue Sep 26, 2023 3:41 am**

loebbert.sebastian wrote:Hi
Just tried it with another device (iPhone), same issue, will raise a ticket as suggested mario games
Regards,
Sebastian

That's right, I also changed the device but the above chart still appears

Official Forum

FTP statistics does not show in history

FTP statistics does not show in history

Re: FTP statistics does not show in history

Re: FTP statistics does not show in history

Re: FTP statistics does not show in history