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I have problems importing GPX files to Garmin Connect web

Posted: Sun Mar 31, 2024 5:01 am
by alvarezkeko
I have problems importing GPX files to Garmin Connect web, it sends an error when uploading the file.

"An error occurred while loading. Retry."

Re: I have problems importing GPX files to Garmin Connect web

Posted: Mon Apr 01, 2024 1:26 pm
by zwo5arts
Have you tried to export the myE-training Data as .FIT file? Works for me.

Re: I have problems importing GPX files to Garmin Connect web

Posted: Tue Apr 02, 2024 4:45 am
by alvarezkeko
Same error message with FIT file

Re: I have problems importing GPX files to Garmin Connect web

Posted: Tue Apr 02, 2024 8:32 am
by Elite Admin S
Hi

There may be a problem with the original file.
Did you already try to export it again?
If the problem persists, contact the support:
https://support.elite-it.com/en/ticket

Re: I have problems importing GPX files to Garmin Connect web

Posted: Tue Apr 02, 2024 11:23 pm
by alvarezkeko
I am trying to create a new ticket but it does not accept the 5-digit serial number of my Drivo, “invalid serial code”