can't get my Direto to connect

[jakob]

Hey,

I used my hometrainer back in April with no problems at all. Decided to start with some indoor workouts again yesterday, but now I cant get it to connect at all.

When plugging in the power cable all 3 blue lights are on, but I can't find it in any apps at all.
Tried to connect with e training, zwift, trainerroad with Bluetooth and ant+ on my Garmin 820 and Fenix 3.
It is like the unit aint broadcasting at all.

Any suggestions ?

[Elite Admin S]

I see you're already in contact with our customer care to solve the problem

Regards