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can't get my Direto to connect

Posted: Mon Nov 12, 2018 3:44 pm
by jakob
Hey,

I used my hometrainer back in April with no problems at all. Decided to start with some indoor workouts again yesterday, but now I cant get it to connect at all.

When plugging in the power cable all 3 blue lights are on, but I can't find it in any apps at all.
Tried to connect with e training, zwift, trainerroad with Bluetooth and ant+ on my Garmin 820 and Fenix 3.
It is like the unit aint broadcasting at all.

Any suggestions ?

Re: can't get my Direto to connect

Posted: Fri Nov 16, 2018 12:49 pm
by Elite Admin S
I see you're already in contact with our customer care to solve the problem

Regards