Drivo pairing with Zwift incl HR and rpm but no movement or Wattage

[kingster777]

Hello,

I've been cycling indoors for about 2 months now on my newly bought Elite Drivo. Everything worked fine until this afternoon. Trying to start antoher training session I managed to pair up with Zwift. I climbed my bike, started pedalling but my Avatar didn't move at all. In the display it showed my rpm and HR increasing but the km/h and W remained at zero (obviously, because I wasn't moving...). I unplugged the Drivo and reconnected but the problem returned. Could anyone please help me out? The weather in Belgium these days is terrible so I really need my indoor training sessions to be ready for the season... Thx in advance!

Rgrds, Peter

[Elite Admin S]

It seems a disconnection.
Please restart your pc and try again.
If the problem doesn't disappear, please also try connecting it to my e-training app.
If you're not able to connect to the app as well, please contact the customer care at [email protected]

Regards