Drivo belt slipping

[Badgerwilson]

Hi could do with some help. The belt on my drivo is slipping badly on anything above 4% on zwift.stopping me from generating any cadence and it seems as though the resistance goes up forcing me to grind it out.can the belt be tightened or does it need to go back it was calibrated yesterday with a offsett of6433
Thanks Pete

[Elite Admin S]

Hi

Can you tell me the original offset of your Drivo (or the serial number)?

Regards

[Badgerwilson]

Hi thanks for the quick response S/N 53842

[Elite Admin S]

The offset you've found is very close to the original one (6432), so it is ok.
The problem may be on the belt, that probably has to be tighten as indicated in the user manual.
Contact our customer care at [email protected] if you need more detailed instructions

Regards