Rampa connects but the movie doesn't move

[wil13]

hi,
my rampa connects with the soft my e-training on my computer but when I start pedaling the image of the course does not move.
Could you help me please ?

[Elite Admin S]

If you do a workout instead, speed is properly displayed?

If not, please contact our customer care at [email protected].
If speed is ok but the video still doesn't start, try also with this procedure:
https://elitesrl.zendesk.com/hc/en-us/a ... ws-10-BETA

Regards

[releini]

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