Nero seems to have brake applied at level 1

[chuck]

Good afternoon,

I purchased a set of Elite Nero Rollers back at the end of 2020. I tried them once and then reboxed. I have set them up again and am running into a little trouble. One level 1, it takes about 250w at 80rpm on Wahoo Systm. I purchased the MyeTraining to check it out and got the same numbers again.

I then followed the how-to check resistance. I set it on level 1 and began to pedal. Increasing it towards 16, it continuously got harder, so I know the resistance is working.

I then followed the how to use without electricity. I then paired my Quarq power meter with SRAM software and began to pedal, again, with no electricity; it was around 250w at 80rpm.

I then took the same bike to a set of standard rollers; at 80rpm, I was at 160w.

I let the rollers sit for 2 hours and then did the calibration. The number was 4368.

What can I do to get the brake to release to 0? Am I missing something?

Thanks

Chuck

[Elite Admin S]

Hi

I'm not sure to have understood properly your request.
Level 1 is the minimum level for Nero.
You've wrote that you were pedaling at 80rpm, but you didn't write the speed. If you were around a 30-35km/h, that power is correct.

Regards