Official Forum

Just arrived today new.
In each app like zwift, e trainer it connects via bt but says start pedaling and nothing is happening.
E.g. in zwift the avatar does not move at 0w when pedaling. Same for my etraining.
I assume something is wrong and will return the product.

Hi

Before returning the trainer, try contacting our support:
https://support.elite-it.com/en/ticket
The guys there will ask you some specific test

Regards