agg. myEtraining macos non funziona più

[carlo.dainese]

Oggi aprendo myetraining è arrivata la notifica di aggiornamento disponibile. Non si riesce ad installare.
Si chiede di risolvere o almeno di poter scaricare e reinstallare la versione precedente del sw.
grazie


Process: myETraining [1762]
Path: /Applications/myETraining.app/Contents/MacOS/myETraining
Identifier: com.elite-it.mac.myetraining
Version: 1.13.2 (297)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: myETraining [1762]
User ID: 501

Date/Time: 2023-10-19 19:49:11.592 +0200
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: 2F8BF15F-4921-4842-822A-69A9E3AEC664

Sleep/Wake UUID: F8ECC505-0310-44EC-8CF0-E545FAE7ACE1

Time Awake Since Boot: 3000 seconds
Time Since Wake: 410 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1762]


Model: MacBookPro11,3, BootROM 478.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2,5 GHz, 16 GB, SMC 2.19f12
Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin
Graphics: kHW_NVidiaGeForceGTX750MItem, NVIDIA GeForce GT 750M, spdisplays_pcie_device, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1680.11)
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: 2.4G Mouse
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

[Elite Admin S]

Buongiorno Carlo

Le confermo che c'è un problema con l'aggiornamento su MacOS.
I nostri tecnici ci stanno lavorando e sarà risolto a breve.

Ci scusiamo per l'inconveniente

[valeriopagnotta]

Salve,
potreste rendere disponibile la vecchia versione che funzionava perfettamente?
Grazie
Vale

[Roller Monster]

Buongiorno Carlo

Le confermo che c'è un problema con l'aggiornamento su MacOS.
I nostri tecnici ci stanno lavorando e sarà risolto a breve.

Ci scusiamo per l'inconveniente

HI

It's been 25 days since the above post and the MAC OS version still appears to be failing but the site continues a version that does not work.

Please can you give an update on this. When can we download a version that will work on MAC OS?

It continues to be a significant inconvenience!

Regards

[Roller Monster]

Mac OS version seems to be working now.... although no notifications from admin

[Elite Admin S]

Hi

I confirm that the problem is fixed.
If you still have any issue about this, please contact the support:
https://support.elite-it.com/en/ticket