Calibration not succesful

[stefan_l_01]

Win11 myEtraining latest update
V80 firmware
Tried to calibrate but when wheel stopped the app continued waiting for end, showing message box where i could abort. Happened with bluetooth and ant+ (in the past bt worked at least)
With android myetraining app it worked.
I had the feeling that I reached the 3x km/h to stop pedaling way earlier on the win app than in Android, if it helps
Regards
Stefan

[Elite Admin S]

Hi

please contact the support, it may be necessary to check the log file:
https://support.elite-it.com/en/ticket

Regards

[stefan_l_01]

No sry. When ant+ did not work in the past I contacted support and it did lead nowhere. Now situation got worse.
I think someone of you (elite) has a win11 based laptop so install your stuff and test it yourself please. Maybe next time before release...

[Elite Admin S]

I understand your frustration and I appreciate your feedback.

Please write to the support again.
Our team is currently hard at work on a new update, and your valuable input, along with your data, could greatly assist in getting the problem sorted out swiftly. Thanks for being a part of our community!

[AndyJ]

I only want to confirm this bug. I'm also on Windows 11 and either some update of My E-Training or some firmware update for the Direto XR broke something. The log file doesn't give much inside into the issue, I'm afraid. I'll post the end of the calibration log:

[15.11.23 19:57:25 - INFO]: [CalibrationManager] speed: 32,57162, targetSpeed: 33

[15.11.23 19:57:26 - INFO]: [CalibrationManager] Speed OK

[15.11.23 19:57:51 - INFO]: [CalibrationManager] Done

[15.11.23 19:57:51 - INFO]: [CalibrationManager] Response timer reset

[15.11.23 19:57:51 - INFO]: [CalibrationManager] Timeout timer reset

[15.11.23 19:58:02 - INFO]: [CalibrationManager] Calibration cancelled

[15.11.23 19:58:02 - INFO]: [CalibrationManager] Timeout timer reset

[15.11.23 19:58:02 - INFO]: [CalibrationManager] Timeout timer reset

I wanted to test this on Android, but couldn't get a connection to my Direto. Next time I practice, I'll try to completely re-pair the Direto to my Android and try the calibration. I'll report back here with the result, but that won't change anything about the issue with the software on Windows 11, of course.

[florencepugh]

You should close the myEtraining app on your computer and then relaunch it. build now gg

[hacksau]

Hello,
What works for me is to pedal longer/faster than the message tells you to. I have found if I get it going really good then stop pedaling it works. I think the message may pop up too soon- before the needed speed is reached.
Hope it works for you. Mark

[timothyferriss]

Ensure that your computer's Bluetooth and ANT+ drivers are up to date. Outdated drivers can sometimes cause communication issues with devices. retro bowl

[tonyadams]

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