Problems after firmware update

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edecast
Posts: 3
Joined: Wed Jan 24, 2024 5:18 pm

Problems after firmware update

Postby edecast » Wed Jan 24, 2024 5:23 pm

Hello,
I just tried to update the firmware of a Suito and there must have been some problem (it's been going on for a long time, and I don't think it ended well) and now it doesn't pair with the Garmin, nor am I able to get it to happen in the UPGRADO application now of screen". It seems that it reads that the firmware is 196 but without showing data in the HW revision, and it also stays on the app screen with the "little clock" without going beyond there. I don't know if there is any way to "reset" the roller to factory settings or something similar, or if there is a contact email for ELITE technical support that I can contact, which I haven't located either. Thank you if anyone can comment.

ymarti.ymarti
Posts: 117
Joined: Mon Feb 22, 2021 11:10 am

Re: Problems after firmware update

Postby ymarti.ymarti » Thu Jan 25, 2024 7:07 am

My suggestion is to repeat all setup starting to zero, like new.
And then to repeat the connection to garmin
GOD SAVE THE RIDER

edecast
Posts: 3
Joined: Wed Jan 24, 2024 5:18 pm

Re: Problems after firmware update

Postby edecast » Tue Jan 30, 2024 12:42 pm

ymarti.ymarti wrote:My suggestion is to repeat all setup starting to zero, like new.
And then to repeat the connection to garmin



Thanks ymarti. After several repeats I finally done OK

ymarti.ymarti
Posts: 117
Joined: Mon Feb 22, 2021 11:10 am

Re: Problems after firmware update

Postby ymarti.ymarti » Wed Jan 31, 2024 1:55 pm

Great!
Have a good riding!
GOD SAVE THE RIDER

michaelarrington
Posts: 4
Joined: Tue Apr 25, 2023 8:43 am

Re: Problems after firmware update

Postby michaelarrington » Tue May 07, 2024 9:21 am

Some devices have a way to recover from failed firmware updates, such as using a specific software tool or connecting to a computer via USB. Again, check the user manual or the manufacturer's website for any information on firmware recovery for the Suito trainer.
fnaf

tonyadams
Posts: 9
Joined: Mon Apr 24, 2023 6:51 am

Re: Problems after firmware update

Postby tonyadams » Wed Jul 31, 2024 11:44 am

I recommend turning off both your Suito and Garmin device, wait a few minutes, and then turn them back on. Retro Bowl College


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