support.elite-it.com e-mail address is not available

Questions on how to use this forum

Moderators: Elite Admin M, Elite Admin S

gerenzhifu
Posts: 1
Joined: Tue Mar 12, 2024 3:09 am

support.elite-it.com e-mail address is not available

Postby gerenzhifu » Tue Mar 12, 2024 3:15 am

I'm having a problem with my NERO that ERG mode is not enabled, I followed the help video to record the file, but when I send the video file, the email tells me that the support.elite-it.com address is unavailable, and I've tried both gmail and 163.com, neither of which works.
What should I do?
video:https://drive.google.com/file/d/1f15vehI1eynfAvJW6nrsh0G70tI72sbO/view

User avatar
Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: support.elite-it.com e-mail address is not available

Postby Elite Admin S » Tue Mar 12, 2024 9:35 am

Hi

You can raise a ticket here:
https://support.elite-it.com/en/ticket

Or you can write to this email address:
[email protected]

Regards


Return to “Forum questions”

Who is online

Users browsing this forum: No registered users and 9 guests