I have problems importing GPX files to Garmin Connect web

[alvarezkeko]

I have problems importing GPX files to Garmin Connect web, it sends an error when uploading the file.

"An error occurred while loading. Retry."

[zwo5arts]

Have you tried to export the myE-training Data as .FIT file? Works for me.

[alvarezkeko]

Same error message with FIT file

[Elite Admin S]

Hi

There may be a problem with the original file.
Did you already try to export it again?
If the problem persists, contact the support:
https://support.elite-it.com/en/ticket

[alvarezkeko]

I am trying to create a new ticket but it does not accept the 5-digit serial number of my Drivo, “invalid serial code”