Activation code for 12 month trial

[n_hecht]

Hello, I bought a Direto trainer and got a free 12 month trial code with it for the my e-training app. I downloaded the app, connected the trainer device successfully. But once I try to upgrade to the premium app with the code I get an error.Thanks for your help.

[Elite Admin S]

Hi

Can you tell me which error you're getting?
Can you send me via mp the coupon code?

Regards

[camille_thivierge]

I bought the QUBO DIGITAL SMART B+ and I also got an error message saying the code was invalid. What should I do?

[Elite Admin S]

@camille_thivierge,

contact us at [email protected] adding the code number, the error you get and the account you use in the app

Regards

[mnisioka]

Hi, I'm from Brazil and I bought the Elite Qubo Digital Smart B + product and when I tried to activate the free 12 months in My E-training he says the coupon has already been used. I have the purchase invoice dated the 05/14/2018. What would be the procedure to activate the coupon?

[Elite Admin S]

@mnisioka,

contact the customer care at [email protected] adding a photo of the coupon code and specifying your account address.

Regards

[mnisioka]

@mnisioka,

contact the customer care at [email protected] adding a photo of the coupon code and specifying your account address.

Regards

Ok. Thanks!

[heck24bass]

Hello, I bought a 2019 trainer and got a free 12 month trial code with it for the my e-training app. I downloaded the app,but the coupon doesn’t exist I’ve try it many time

[ninoPlay12]

contactez le service clientèle de [email protected] en ajoutant une photo du code coupon et en spécifiant l'adresse de votre compte. Cordialement my ip birthday wishes tneb

Hello, I bought a 2019 trainer and got a free 12 month trial code with it for the my e-training app.

[pleeky]

Hi. I purchased an Elite Novo Smart Turbo Trainer and when I try to redeem my voucher I get : Coupon activation not possible
It was not possible to recognize the selected serial code or trainer
Make sure the trainer serial code is correct. Please click here below.
(E1004)