Elite Qubo Digital Smart B+ magnet cart stuck

Turno, Kura, Turbo Muin Smart B+, Qubo Power Mag Smart B+

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goodhand_gibbon
Posts: 3
Joined: Thu Aug 06, 2020 11:32 am

Elite Qubo Digital Smart B+ magnet cart stuck

Postby goodhand_gibbon » Thu Aug 06, 2020 11:46 am

hi, a well used trainer but now on start up makes an awful grinding noise and using the elite app to test it the resistance increases but will not decrease. the cart which carries the magnet gets stuck and the spindle from the motor simply spins. i did read on a zwift thread that a new cart could be sent out, is that possible? really cannot afford a new trainer right now. help would be appreciated

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Qubo Digital Smart B+ magnet cart stuck

Postby Elite Admin S » Tue Sep 01, 2020 12:39 pm

Hi

Contact the customer care at [email protected]


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