One free month for Zwift

[thomas.e]

How do I get the promo code when purchase a Elite Direto XR?!

[bebu]

same problem here.

I cannot redeem the free zwift trial.

I cant find an e-mail address to contact the support on the website and apperently the problem seems to exist for quite a while. There are several other users facing the same problem.

Why is there no easy way to find the contact e-mail of elite?!

Pretty frustrating, that no one of Elite checks the forum and replies to their customer's problems!

[main73]

Bonjour,
J'ai exactement le même problème.
Aucun code pour le mois gratuit à Zwift.
Avez-vous trouvé un moyen d'obtenir ce code ?

Cordialement.

[david_heymans]

Same problem here

No code for zwift in the box of my new derito xr..

[hernandez_christ]

Hopefully you got contacted by elite directly since you posted here. I think you must register your unit on my e training and there you get an email with coupon for a couple of apps.

[philiprose543]

Spent over an hour to apply promo code on zwift ,lost the will to live on direto elite xr the elite site won't even recognise the trainer serial no

[garethjarvis9]

Likewise - just bought the elite suito and the 1month free trial on zwift doesn’t work!

Does anyone have their customer service email?

I’m just gunna have to pay for first month now..

[Elite Admin S]

Likewise - just bought the elite suito and the 1month free trial on zwift doesn’t work!

Does anyone have their customer service email?

I’m just gunna have to pay for first month now..

When you register the code on our redeem site, you should receive by email the codes for the other applications.
If some of these codes don't work, you have to contact the producer directly.
In your case, you have to contact Zwift. They will check if there's an error in the code.

Regards

[thomas914]

I registered for the free trial and used the code for myEtraining. It works but the free trial version is not very good and I want to try Zwift and other software. I have not used any of the codes except for myEtraining. I can not find the email anymore. Any chance I can get a new email?

[jpaulonr]

Hi

I registered for myEtraining but didn't found, or received any email, with a voucher for Zwift or other platforms.

Can you help?

B Regards