Last part of video shows black screen

Turn your outdoor training into My RealVideo!

Moderators: Elite Admin M, Elite Admin S

enem
Posts: 2
Joined: Thu Oct 19, 2017 1:52 pm

Last part of video shows black screen

Postby enem » Thu Oct 19, 2017 1:58 pm

Last week I uploaded two videos with success. The problem is the last 1-200 meters where the screen goes black.
All the data is function but not the screen.

What can be the problem?
/M

User avatar
Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Last part of video shows black screen

Postby Elite Admin S » Fri Oct 20, 2017 8:54 am

It is necessary to investigate further.
Please contact our customer care using the contact form in the app and explain the situation.


Return to “myRealVideo”

Who is online

Users browsing this forum: No registered users and 7 guests