Elite Drivo Metal Part Broken

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willy.saputra
Posts: 2
Joined: Sat May 21, 2022 4:16 am

Elite Drivo Metal Part Broken

Postby willy.saputra » Sat May 21, 2022 4:24 am

My two years old Elite Drivo just broken as in the photos, is anyone experience the same and solve it?

thanks.
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EliteDrivo2_2.jpeg
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EliteDrivo1_2.jpeg
EliteDrivo1_2.jpeg (56.19 KiB) Viewed 13631 times

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Drivo Metal Part Broken

Postby Elite Admin S » Mon May 23, 2022 10:06 am

Hi Willy

Not good, it seems that the shaft is broken.
Please contact our customer care and remember to add also the trainer serial number and the receipt of purchase
https://support.elite-it.com/en/ticket

willy.saputra
Posts: 2
Joined: Sat May 21, 2022 4:16 am

Re: Elite Drivo Metal Part Broken

Postby willy.saputra » Mon May 23, 2022 11:46 am

Dear Elite,

Thanks for your response, I did create ticket last weekend, and this morning someone already contacted me.


Thanks.


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