Error with my serial number

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alvarezkeko
Posts: 44
Joined: Sun Jun 18, 2017 9:49 pm

Error with my serial number

Postby alvarezkeko » Thu Apr 04, 2024 9:56 pm

I cannot create a new support ticket for my Elite Drivo, since my serial number is 5 numerical digits and your system sends me an error, to create a ticket it asks me for a serial number of 3 letters and 6 numbers, which I need How to make it recognize my 5-number serial number?
Sergio Alvarez
Guerrero, Mexico
Elite Drivo, Elite Arion Digital Smart B+, Elite Rampa, Trek 1200, Canyon Endurace CF 8.0 DI2
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